Standard Order: 45 days production plus 1-2 weeks delivery. Also We have the option of urgent production and delivery of the order at the request of the client! We always go towards our clients. Our main warranty carrier is DHL, with whom we have been cooperating for many years. At the request of the client - we can use any other delivery method.
Orders are typically received by customs within 7-14 business days of the ship date. Once the order is dispatched, you will receive a shipping confirmation email or phone.
Our dresses ship with the Delivery At Place method, requiring the recipient's signature. Do not change the delivery method, otherwise, we can not guarantee its arrival. If the customer itself changes the delivery method for Front Door or Backyard, without a signature, we are not responsible for the parcel and its loss.
Any additional shipping costs and duties and taxes paid are non-refundable. However, you may be able to recover duty and tax by contacting your local customs bureau directly.
Orders are processed and shipped Monday-Friday only. We do not process or ship orders on the weekends or holidays.
All duties fees are covered by a client and determined regulated by local customs authorities. Please check your local customs website for more information.
If for any reason your package has been refused at customs, we are unable to refund you the original shipping costs and/or any taxes and duties incurred.
DELIVERY TO CHINA
Due to RICCA SPOSA shipping policy to place an order in China, Hong Kong, Macao, and Taiwan you need to contact our official representative SHANGHAI HERMOSA TRADING CO., LTD Ricca Sposa is not responsible for delays due to local disruptions.
Duties and taxes are calculated based on the items you ordered, the destination country and the value of your purchase. All the local duties are covered by the customer only!
Duty and tax charges are determined by your local customs authorities and based on: - The Sales Tax applied by your country for purchases coming from Ukraine. - Duties charged for processing by your country.
If you have any other questions about duties and taxes, email us: firstname.lastname@example.org
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched.